Política de envío – SilkWide

Política de envío

We are happy to ship our products to customers across Europe and internationally. Please review the details below regarding where we deliver and what to expect when placing your order.

Shipping Destinations

Europe: Latvia, Estonia, Lithuania, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Italy, Netherlands, Poland, Portugal, Spain, Sweden, Croatia, Greece, Hungary, Malta, Romania, Slovakia, Slovenia, Liechtenstein, Luxembourg, Monaco, Montenegro, Iceland, Cyprus.
International: Canada, Switzerland, United Kingdom, Ireland, Norway, Argentina, Colombia, Ukraine, Israel, Japan, Singapore, Indonesia, Philippines, Saudi Arabia, Mexico, Brazil, Chile, New Zealand, Australia.

Processing Time

Orders are processed within 1–2 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Europe: Estimated delivery within 5–10 business days for Standard delivery / 2-4 business days for Express delivery.
International: Estimated delivery within 3–21 business days (depending on location and chosen delivery method).
Please note that delivery times may vary due to customs processing, weather delays, or courier service schedules.

Shipping Costs

Shipping costs are calculated at checkout and will depend on your delivery address and chosen shipping method.

Customs and Import Fees

For international orders outside the EU, customs fees, duties, or taxes may apply. These costs are the responsibility of the customer.

Order Tracking

All shipped orders include a tracking number. You can monitor your delivery using the tracking link provided in your shipping confirmation email - see the tracking details here.

Lost or Delayed Packages

While we strive to ensure timely delivery, we are not responsible for delays caused by customs, courier companies, or other factors beyond our control. If your package is significantly delayed, please contact us and we will assist wherever possible.